Clay Phillips Mediation & Training, LLC provides immersive, hands-on mediator certification training, workplace conflict management training & consulting, mediator mentoring & coaching, as well as keynote speaking on proven, strategic methods for resolving interpersonal conflict in any scenario.
Clay has provided Tennessee Supreme Court Rule 31 approved mediator training since 2008 and has trained more than 2,000 mediators for both General Civil and Family mediation certification. This training is for anyone wanting to become a mediator in Tennessee Courts, as well as individuals that want to take their conflict resolution skills to the next level and beyond. We even mentor mediators through launching and managing their mediation practice.
Workplace Conflict Management Training & Consulting is more than handling employee disputes... it's also about developing an organization culture that embraces conflict as an opportunity to grow and excel as a team. Our trademarked PIRMM™ approach moves organizations of all sizes toward that culture in a matter of just days.
Starting a mediation practice is generally a very daunting undertaking - even for attorneys with established law practices. Not knowing where to start or the steps to take when transitioning careers can be all but impossible to overcome without guidance. That's why he offers mediator mentoring. In Clay's words, "I had to figure it all out by myself, but it doesn't have to be that way for everyone else." He offers a six-week mediator mentoring program to cohorts of six, five times each year.
Clay's unique background as a US Navy Black Ops operator, a mediator certified in Tennessee and Florida Courts, as well as his extensive experience in human behavior profiling make for exciting, informative, and life-changing keynote events. His presentation style is dynamic and captivating! There's never a dull moment once he takes the stage.
Customer experience (CX) and employee experience (EX) determine customer satisfaction (cSAT) and employee satisfaction (eSAT), which are - combined - the key measuring stick for customer and employee retention. We offer comprehensive and highly customized services for increasing both within any organization. Plus, we guarantee you will see a measurable improvement in under 30 days.
Clay Phillips Mediation & Training, LLC
is a Verified Service Disabled Veteran Owned Small Business.