Workplace Conflict Management (WPCM) training is the first step in addressing existing conflict within your organization, as well as taking preventative measures to help your employees stay ahead of potential or ongoing conflict. Regardless your industry, and whether or not your organization deals directly with your consumer there is one commonality no organization can escape. People. Our WPCM training provides instant solutions and is highly effective in transferring dynamic conflict prevention and resolution skills within the first few days of training. Once training is complete... well, just see for yourself. The 500%+ ROI is impressive, but the big payoff you'll see is in employee and customer retention. Want or need a healthier culture in your organization? This is the training for you.
Don't worry... after we've begun training your team we won't abandon you. We know how important it is to make fluid, substantive decisions in your organization... especially ones that have such grand implications and expectations involved in WPCM. Whatever you need from us to make your new culture go viral (in a good way), and fast, we've got you covered. Here's how we do it:
A WPCM System is a comprehensive plan that puts measures into place to ensure your new conflict-embracing culture stays intact and grows throughout your organization. These systems include establishing a dedicated WPCM Committee, writing relevant and required policies, setting and inspecting quality and auditing standards, and keeping executive leadership and shareholders apprised of the system's effectiveness and feasibility.
AUDITING & CONTROL
Any strategic system is only as solid and reliable as it is renewable and sustainable. If your organization requires an independent audit of your WPCM System's effectiveness and efficacy, we've got you covered. If you'd rather we train your internal auditors, we've got that covered too. Your call.
EXTERNAL MEDIATION & ARBITRATION SERVICES
When all else fails and certain issues can't be resolved within your organization, we've still got you. Our team of experienced mediator and arbitrators are extremely well-versed in every workplace conflict scenario you can imagine. We appreciate the sensitivity of most internal organizational issues and how the unauthorized release of information can have negative - even detrimental effects for the company... which is why we guarantee complete confidentiality and privilege in all of our proceedings.
WPCM Training is almost as easy as riding a bicycle... actually, it's easier - but these are skills that need to be honed and sharpened each day. We know you're going to see a positive cultural change throughout your organization, which is why we're going to recommend that we provide a refresher training program to all of your WPCM Training graduates. Iron sharpens iron... as long as it's iron that's doing the sharpening.
Clay Phillips Mediation & Training, LLC
is a Verified Service Disabled Veteran Owned Small Business.