About the Course Author

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Dr. Clay Phillips

Dr. Clay Phillips created each of these courses to assist mediators, attorneys, interrogators, and other professionals develop their inter-personal skills. Keen inter-personal skills (Soft Skills) are extraordinarily important when working in high-conflict professional roles. These courses will not only help you develop and strengthen your Soft Skills, but they can also help to greatly decrease your stress and poor health.


More about Dr. Phillips

  • Designed and authored more than 120 Soft Skills workshops and courses
  • Trained more than 6,500 professionals in Soft Skills development
  • Tennessee Supreme Court Rule 31 Listed General Civil & Family Mediator (Specially Trained in Domestic Violence Issues) 
  • Mediated more than 400 cases in various Tennessee Courts
  • Florida Supreme Court Certified Circuit Civil and Family Mediator (#37581 FR)
  • Tennessee Supreme Court Rule 31 Mediator Trainer
  • Trained more than 1,300 mediators for Tennessee Supreme Court Rule 31 Listing
  • Tennessee Commission for CLE & Specialization CLE Provider
  • US Navy Black Ops Operator for six years


Clay holds Bachelor's and Master's degrees in Business Administration from Liberty University, and a PhD in Organizational Leadership from Northcentral University.